• Flu Clinics 2015

    We are now running flu clinics throughout the week. Please contact the surgery to book an appointment

    Flu
  • Welcome to Croft Hall Medical Practice

    Family
  • Clinics & Services

    We offer a range of clinics and services at the practice.

    More Information
    Clinics
  • Home Visits

    We offer home visits to patients who are housebound or too ill to attend the surgery.

    More Information
    Home Visits
  • Repeat Prescriptions

    Repeat prescriptions will be ready for collection within two complete working days.

    More Information
    Repeat Prescriptions

Welcome To The Practice

PATIENT INFORMATION

Thursday 9th June 2016

Due to major building works, there will be no patient access to the car park on the morning of Thursday 9th June. This is for your own safety as there will be heavy machinery being operated.

We suggest that you only visit the surgery if it is urgent.

We hope to have open access to the car park from 2pm.

Sorry for any inconvenience this may cause.

 

IMPORTANT INFORMATION FOR PATIENTS

On 1st June 2016 we are changing and enhancing the way that we work, by upgrading our clinical computer system.

REPEAT PRESCRIPTIONS IN MAY

When you put in a request for a repeat prescription and you collect your prescriptions from the surgery, you will receive two separate prescriptions. The first prescription can be dispensed on the date that you require your medication, and the second prescription can be dispensed on or after the date of the post-dated prescription.

If you collect your medication directly from a pharmacy, they will receive both prescriptions and you should collect your medication from them as normal.

Unfortunately our electronic prescribing service will not be available in June so any prescriptions that are usually sent this way will be collected from the surgery by your usual pharmacy ready for you to collect.

VISION ON-LINE REQUESTS

If you currently use the Vision on-line service to order repeat prescriptions and book and cancel appointments, from the 16th May this will not be available so you will need to re-register for access to the new version of this service.

If you would like to register for this on-line service, please provide us with;

  •   two types of photographic ID OR
  •   one photographic ID + a bank statement/utility bill.

Our new on-line service provides automatic access to some of your medical records, and it is for this reason that identification requirements have been increased.

Please accept our apologies for any inconvenience caused during this transition period.

The Partners
Croft Hall Medical Practice

Hiblio is an exciting new service from the innovators at Torbay and South Devon NHS Foundation Trust rooted in delivering positive social change.

Hiblio is about making it easier for those who need help to find it. The WebTV channel is simple to access and presents viewers with credible information about health, wellbeing and lifestyle – broadcasting the topics relevant to them.

Click here to find out more

We are a five-partner practice, providing care for approximately 8,000 patients with a practice area that extends across the whole of Torquay. We employ a full range of professional medical and clerical staff and our large, spacious premises enable us to house additional services, some of which are detailed on this website.

Croft Hall Medical Practice is a friendly, innovative, up-to-date and fully computerised surgery, which has been at its present location since 1995. The building was formerly the St John of God Nursing Home and, prior to that, its history stretches back to being a hotel, a presbytery and a private residence. It is a large Victorian villa with pleasant gardens, parking and ground floor access for disabled people.

Based in the heart of Torquay, close to the local bus and train station, there are three waiting areas available for patients, which provide a comfortable waiting space. There are clinical rooms downstairs to provide easy access for patients in wheelchairs or with pushchairs or prams. The practice building is also served by a lift which provides access to the first and second floor of the building.

Download the First Aid Mobile App from the British Red Cross.

Download the Baby and Child First Aid Mobile App from the British Red Cross.

How To Contact Us

19 CROFT ROAD,
TORQUAY,
DEVON
TQ2 5UA

TEL: 01803 298441
FAX: 01803 296104

Telephone Calls

Please note that telephone calls may be recorded for training and monitoring purposes.

Named GP

Please note that from the 1st April 2015 all patients including children have been allocated a named, accountable GP. Patients can continue to choose to see any GP in the practice in line with current arrangements.

 

Online Services

Patients are now able to book appointments and order their repeat prescriptions online. You will need to register to use this service, please ask at reception for more information. If you
have your log-in details already you can access the Vision Online service by visiting www.myvisiononline.co.uk.

Patient Participation Group Report 2014/15

Click Here to download the Patient Participation Group Report 2014/15

Survey Report 2013/14

Click Here to download the report of the 2013/14 survey

Survey Report 2012/13

Click Here to download the report of the 2012/13 survey

Smoking

Croft Hall Medical Practice operates a smoke-free policy and the building and car park are no smoking areas.

Practice News

Health Conditions A to Z

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Bill OpticalGreenhill Care HomesTorbay Talking TherapyPoolearth Pharmacy
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19 Croft Road, Torquay, Devon, TQ2 5UA
  • Telephone 01803 298441
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