Important Notice About Our Phone System
We are experiencing difficulties with our phone system and we hope to have a new system installed in January 2018. We apologise if you have had any difficulty getting through or feel you have been cut off.
We appreciate your patience and understanding.
All the Team at Croft Hall
We are a five-partner practice, providing care for approximately 8,000 patients with a practice area that extends across the whole of Torquay. We employ a full range of professional medical and clerical staff and our large, spacious premises enable us to house additional services, some of which are detailed on this website.
Croft Hall Medical Practice is a friendly, innovative, up-to-date and fully computerised surgery, which has been at its present location since 1995. The building was formerly the St John of God Nursing Home and, prior to that, its history stretches back to being a hotel, a presbytery and a private residence. It is a large Victorian villa with pleasant gardens, parking and ground floor access for disabled people.
Based in the heart of Torquay, close to the local bus and train station, there are three waiting areas available for patients, which provide a comfortable waiting space. There are clinical rooms downstairs to provide easy access for patients in wheelchairs or with pushchairs or prams. The practice building is also served by a lift which provides access to the first and second floor of the building.
Download the First Aid Mobile App from the British Red Cross.
Download the Baby and Child First Aid Mobile App from the British Red Cross.
How To Contact Us
19 CROFT ROAD,
TEL: 01803 298441
FAX: 01803 296104
Please note that telephone calls may be recorded for training and monitoring purposes.
Please note that from the 1st April 2015 all patients including children have been allocated a named, accountable GP. Patients can continue to choose to see any GP in the practice in line with current arrangements.
Patients are now able to book appointments, order their repeat prescriptions and view their summary care record online. You will need to register for this service either online using the link below or pop into the surgery and ask our receptionists. You will be asked to provide us with a form of identification (for example, preferably photographic I.D or a utility bill) to access this service. Your registration will not be activated fully until you have provided us with this identification.
Hiblio is an exciting new service from the innovators at Torbay and South Devon NHS Foundation Trust rooted in delivering positive social change.
Hiblio is about making it easier for those who need help to find it. The WebTV channel is simple to access and presents viewers with credible information about health, wellbeing and lifestyle – broadcasting the topics relevant to them.
Click here to find out more
Patient Participation Group Report 2014/15
Click Here to download the Patient Participation Group Report 2014/15
Survey Report 2013/14
Click Here to download the report of the 2013/14 survey
Survey Report 2012/13
Click Here to download the report of the 2012/13 survey
Croft Hall Medical Practice operates a smoke-free policy and the building and car park are no smoking areas.